FAQ

• Typically a well maintained heating and cooling system will last 12 to 15 years.
• Like an old car though, as time goes on the performance / efficiency drops.
• New equipment with higher SEER ratings can save you plenty on your energy bills.

• SEER stands for Seasonal Energy Efficiency Ratio.
• We like to say Saving Energy is Every Reason to call Carl’s!
• The higher the SEER rating the better the system performs. 14 SEER is the minimum SEER
  rating for new equipment.

• With conventional air conditioning the system is either completely on at 100% or off. This
  sometimes causes the house temperature to be hot and cold during the off times and still
  have high humidity in the home.
• A two stage system controls home comfort levels and humidity better and lowers energy bills.
  This is done by the compressor running at about 60% capacity and the indoor fan is slower as
  well. This does a few things: uses less energy, lowers humidity and maintains a more even
  temperature in your home.
• We live in Houston and the surrounding areas and humidity is one of the biggest things we
  have to deal with everyday.

• Most filters you typically buy will say they last up to three months.
• We highly recommend you check them every month.
• If you have pets, children or a lot of traffic in your home the filters can get dirty
  quicker.

Our System Design Specialists are required to perform a Heat Load Calculation (Manual J) on your home. This confirms the capacity of the system needed for your home and takes roughly 45 to 90 minutes.

• We live in a very hot climate and the heat affects the electrical components in your system.
  We highly recommend having your system checked twice a year.
• Run Capacitors fail or get weak causing other motors and your compressor to labor more
  causing extra wear and tear on the system and shortening the life expectancy and affecting
  performance.
• Regular maintenance helps prevent breakdowns and keeps your equipment running at its peak
  efficiency.

• NO… a system needs to be properly sized for your home. If the system is too large it will
  satisfy the thermostat too quickly and shut off without removing any real heat and humidity.
  Supply and Return ductwork also plays an important part to be matched to the tonnage of your
  system.

• Replacing either an air handler or condenser can lead to mismatched equipment. Mismatched equipment compromises efficiency.
• Usually the other working unit is of the same age and a new system should be considered for a complete warranty period, matched equipment and efficiencies.
• Learn more about our AC installation services.

• Yes, we acquire a permit for the job as required by the city or township as needed.
• We are licensed with the State of Texas and fully insured.

• The duct system is equally as important as your equipment.
• Air flow if very important and sometimes is overlooked. Properly sized supply ducts and return ducts are key to a comfortable home.

• Many systems have undersized ductwork causing higher utility bills and poor comfort in your home.
• Learn about our ductwork replacement service.

• When we come to your home we look at your complete system and not just focus on the problem. There may be other underlying issues that caused the problem in the first place.
• We will give you a complete evaluation and our recommendations.
• Learn more about our AC repair service.

• Call The Experts That Care. Call Carl’s Quality Today to schedule AC Service: 936-261-7948